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Privacy Policy

FWTrader shares your concern about the protection of your personal information online. This is our Privacy Policy regarding the information we collect on our web sites. Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page for your review.

Questions or comments regarding this policy should be directed to support@fwtrader.com.

Information Gathered and Tracked by FWTrader

We gather two types of data about our users: personal information and tracking information.

Personal Information

Personal information is provided by users when registering as a member of FWTrader.com, when registering as a subscriber to one of our premium subscription services, when purchasing software licenses, and voluntarily at certain other points, such as when providing user-generated content. .

Registering for Membership on FWTrader

Currently, we do not require users to become members of FWTrader in order to have access to the home page, some free content, and abstracts of some premium content which may be made available to non-subscribers from time-to-time.  However, if you would like to receive email newsletters, comment on articles, subscribe to premium services, or purchase software licenses, we require you to become a member.

In order to register, you will have to supply us with your name, email address, postal address,  and select a user ID and password.

Subscribing to Premium Services and Purchasing Software Licenses

If you would like access to one or more of our premium subscription-based services or purchase a license to software, you first must register as a member of FWTrader as described above.   Customers who purchase licenses to software for use on NinjaTrader or TradeStation may be required to supply identifying information specific to their license for use of NinjaTrader or TradeStation.  We require customers to pay through PayPal and collect information supplied by PayPal about the transaction.

User Generated Content

Much of our content allows customers the opportunity to respond to the author’s comments or to another subscriber’s post.  We urge and encourage participants posting comments on the blogs to include their full name in any comment and to disclose any positions held in securities they discuss in any comment. Please note that information submitted to the blogs will be available for any user of that service to read, and is no longer private.

Tracking Information

Tracking information is automatically collected about all visitors to our sites. This information consists of both individual and aggregated tracking information and is automatically gathered using “cookies.” A cookie is a small data file containing information, such as a user’s login name, that is written to the user’s hard drive by a web server and used to track the pages visited.

We use cookies in several ways to track user behavior. Cookies store visitors’ preferences and past activity in order to provide better service when visitors return. They are also used to customize the web page content on visitors’ browser type or other information that the visitor sends. The information we gather on an individual basis is used for internal purposes only, such as accessing a member’s account information. We also use tracking information on an aggregate basis, to track the readership of stories and usage of our products, to analyze traffic patterns on our sites, and to provide anonymous reporting of usage for internal and external clients.  We also employ technology that is commonly referred to as “action tags” (also known as “web beacons,” “scripts” or “one pixel .gif files”) to measure the effectiveness of our advertisements.

In addition to cookies placed FWTrader or its agents, as described above, advertisers and third-party advertising vendors, including Google, that serve ads onto our web sites, and other third party partners may use their own cookies or other tracking technologies for advertising or other purposes. We cannot be responsible for the privacy policies or practices of any such advertisers and vendors.

You can control your browser’s settings regarding cookies by selecting “Internet Options” or “Preferences” in the menu bar of your browser. This will allow you to prevent your browser from accepting new cookies, have your browser notify you when you receive a new cookie, or disable cookies altogether. However, because cookies allow you to easily navigate our web sites without having to constantly log in using your User Name and Password, we recommend that you leave them turned on.

Use of the Information

FWTrader uses the personal information and tracking information obtained from its users as stated in this Privacy Policy, and for the following purposes:

  • To enhance users’ experiences on our sites, including the display of customized content and advertising;
  • To improve our content;
  • To notify visitors about updates to our web sites;
  • To maintain and improve our websites; and
  • To ensure the technical functioning of our web sites.

Information Sharing

FWTrader does not sell or disclose personal information about you described above to with other people or nonaffiliated companies, except to provide you with products or services, when we have your permission, or under the following circumstances:

  • In response to subpoenas, court orders, or legal process, from law enforcement agencies or state and federal regulators;
  • We provide the information to our affiliates;
  • We provide the information on a confidential basis to nonaffiliated companies we engage as contractors or agents to perform services for us, such as maintaining software, sending direct mail or administering a sweepstakes or contest. Information will be shared with such contractors only to the extent reasonably necessary for them to perform services on our behalf, and pursuant to confidentiality obligations;
  • If we sell or otherwise transfer substantially all of our assets related to any product or service that we own or operate and any product or service that we offer. In that event, we will require such third party to honor our current Privacy Policy, until the third party provides you with notice of changes to our Privacy Policy and permits you to exercise any rights you may have under applicable law to limit disclosures of information about you;
  • We disclose information about software licenses to the owner of that rights to that software so that they may fulfill their obligation as licensor.  We require software licensors to honor our Privacy Policy.
  • We may disclose all the information we collect as described above to other companies such as direct marketers to perform marketing services on our behalf, or to third parties with whom we have joint marketing agreements;
  • We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who clicked on a particular link or how many users clicked on a particular advertisement. Such information does not identify you individually; or
  • If you are a subscriber to premium services, we use your email address, postal address or fax number, as applicable, to deliver our premium products and services.

Correcting and Updating the Information

FWTrader offers to its members the ability to correct or update online the information we collected during registration by visiting the ”Your Profile”  page.

Security

FWTrader limits access to personal information about you to individuals whom we determine need access to that information to provide products or services to you. All of your information is stored in a password protected database on servers provided by our hosting vendor.  We cannot guarantee the security of their servers, nor can we guarantee that the information that users supply will not be intercepted when it travels over the Internet.

Former Customers

FWTrader discloses personal information about former customers only in accordance with this Privacy Policy.